A: No need to worry about the cleaning! We take care of all the dirty work for you. You don’t have to wash any of our rental items. We simply ask that you remove any liquid and food residues by wiping or rinsing them off thoroughly before returning the items.

A: We appreciate your interest in our rentals! Unfortunately, we don’t offer shipping because we believe these elegant pieces deserve a little extra TLC. Instead, we provide local delivery or will-call options. If your event is within the Chicagoland area, Contact us for more information.

A: Accidents happen! If a server, staff member, or any individual accidentally breaks, chips, or loses a rental item, the cost will be deducted from your Security Deposit upon return to Royal Table Settings. We charge three times the rental cost of each item. For instance, if a wine glass valued at $1.55 is damaged, the deduction will be calculated as follows: $1.55 x 3 = $4.65, which will be subtracted from your Security Deposit. You will receive a written or email receipt detailing any deductions. Please see our Terms & Conditions regarding our rental policies.

A: Currently, we require a minimum order of $300 for party rentals in the suburbs and $800 for downtown Chicago. Please note that these amounts do not include the Security Deposit, Delivery Fees and tax). Additionally, for clients located over 1.5 hours away, there is a specific minimum order requirement. Please Contact us for pricing and more details.

A: We can assist with setting up your event and styling for gatherings, including bridal and baby showers, weddings, and corporate events. Our availability may vary, so we encourage you to check with us for specific dates and requirements. We will provide a tailored quote based on the size of your order, the event location, and more. Visit our Services section or please Contact us to discuss your requirements.

A: Please see our Delivery section for more details.

A: Yes! DIY is a fantastic way to save money. All rental items are carefully packaged for your event. When we deliver your party rentals, we will provide instructions on how to unpack and put everything away. We kindly ask you to keep the packing materials, as we reuse them as part of our "Green" initiative. If you have family or friends helping but can't be there to direct them, we can assist with that too! Please Contact us to discuss your event so we can assist you with the smallest of details that sometimes get forgotten the day of your event. We also work with event planners, executive assistants and wedding stylists. Visit our Services section or reach out to us through our Contact Us for more information.

A: Not yet. We operate from a private studio and offer private viewings by appointment. Please Contacts us to schedule a time to view our unique rentals. Since many of our items are rented out on weekends, viewings are typically available mid-week.

A: Royal Table Settings HQ is located in north Arlington Heights, next to Long Grove and Buffalo Grove. We are near the corner of Lake Cook Road and Arlington Heights Road. We are approximately 35 miles north of Chicago, 12 miles south of Libertyville, 8 miles east of Barrington and 12 miles west of Chicago Botanical Garden per Google Maps.

A: Choosing Royal Table Settings means selecting a partner dedicated to elegance and quality for your events. We offer a stunning collection of vintage tableware, exquisite tea items, and unique serving pieces that elevate any occasion. Our diverse rental packages cater to various budgets, allowing you to select the perfect options without the need for purchasing.

Renting not only saves you time and money but also enhances your event's sophistication while promoting sustainability. By choosing rental options, you contribute to reducing waste and making eco-friendly choices for your gatherings. If you're in search of elegant tableware and exceptional tea items in the Chicago area, look no further than Royal Table Settings.

A: We understand that gathering RSVPs takes time. When you book with us, you only need to provide an estimated guest count, allowing for adjustments as you finalize your plans. Final numbers are due 14 days before your event, which aligns with industry standards among catering and party rental companies to ensure all arrangements are properly aligned for your special day. Please note that changes to the number of rental items cannot exceed a 15% decrease. As your event approaches, we will reach out to ensure we meet all your needs.

A: Whether you have booked the Tea Party Package or rent Individual Items, our standard rental period is 48 hours (two days). We typically deliver the items one day before your event, allowing you ample time to organize and set up. In most cases, we will collect the rental items the day after your event concludes.

However, if you prefer, we can also arrange for same-day delivery and pickup on the day of your event. Please note that late-night delivery fees may apply for deliveries scheduled outside of our standard hours. For more details on this option, please Contact us.

A: We understand that sometimes things don’t go as planned! If you, your caterer, or waitstaff think there might be a delay in getting everything ready for our pickup or return, please give us a call. We’re here to help and can work together to prevent any late fees. If items are returned after the agreed-upon date and time, a late fee will apply, charging the rental amount for each day late, along with a possible late pickup fee.

To help avoid missed pickup windows, please make sure to inform your caterer or venue about the rental pickup times. For all the details, feel free to check our Terms & Conditions for all contract details.

A: While we understand that plans can change, we encourage you to consider rescheduling your event instead of canceling. Our cancellation policy reflects the extensive planning and preparation involved in your rental items.

Cancellations made 60 days or more before the event date: A cancellation fee of 20% of the contract amount will apply. The remaining balance can either be refunded or applied to another order within 12 months of the original event date.

Cancellations made 60 days or less before the event date: A cancellation fee of 50% of the contract amount will apply. The remaining balance cannot be refunded but can be applied to another order within 12 months of the original event date.

We highly recommend reaching out to us to explore rescheduling options, as we are here to help you find the best solution for your needs. Please note that cancellation fees will be charged to the credit card used as the Security Deposit your booking confirmation email. For further details, refer to our Terms & Conditions.

A: By all means. If you have personal pieces that you want to incorporate into your event, please make sure you mark these items, so they do not return to our HQ. These items are your responsibility and we cannot insure these items. Please keep in mind, that we cannot mix our vintage china with other rental companies. We can provide everything you need to host an event including teapots, teacups, crystal dispensers, plates, silverware, vases, tiered cake stands, tablecloths, napkins, serving pieces and more!

A: If you are hosting an event that involves tea or coffee, we highly recommend renting a Hot Beverage Dispenser so you are not boiling water in pots. Also make sure you pick up some cream / milk, sugar and sugar substitute packets. Lastly, do not forget to bring some containers for any leftovers.

A: Yes. Starting in 2025, Illinois will impose taxes on party rentals based on the delivery location. If you opt for Will Call / pickup at our Arlington Heights, IL USA headquarters, the relevant Arlington Heights city tax will apply. For events within Chicago city limits, a 11% tax will be charged. All taxes will be calculated after we receive your order, and your rental quote will be updated accordingly.

A: We collaborate with magazines, producers and art directors to create styled looks for editorials and parties for various media outlets. We also love styled shoots and working with like-minded vendors and creatives artists. If you would like Royal Table Settings to help style your next shoot or PR event, please send us your ideas and we will see if we can work with you.

A: Because we have such a large inventory, it is not possible for a host to select individual plates at this time. Our vintage collection has been carefully curated and all the items complement each other beautifully. Please browse throughout our website to see our Entire Collection or Contact Us to arrange a private viewing.

A: We would love to help you with your child's birthday party (5 years and older), bat/bar mitzvah, confirmation, Quinceañera or any similar celebrations. We also have a limited number of special vintage place settings for young children (4 and under) attending your event so please check out our adorable and durable Bunny China line.